Human Resource Basics All Small Business Owners Need to Know

 


As a small business owner, you would always want to see your business grow. Of course, you can only manage so much until you need more people. Hiring and managing people is an ongoing issue and the world of Human Resources is still expanding with new techniques to be more effective and efficient. With that, here are five Human Resource basics that all small business owners should know and start doing. 

The Five Basics 

1) Change Management 

As a small company, change is needed, especially when growing. Most of the time, when trying to change the workplace, many managers fail to see the consequences, intended and unintended. These changes could range from moving the office to a different location to changing the communication platform your employees use. By having a change management certification, you will be able to plan, develop, and implement solutions to apply change that is the least amount of trouble for employees and is effective to everyone in the company. 

2) Employment Law 

Wherever you are in the world, labour laws for each country will be different. In Canada, there are laws that cover nationwide, but each province will still have its differences. Going against these laws will result in heavy fines, possible company closure, and other penalties similar to that. As a small company, understanding the labour law will help you know employer and employee obligations when hiring and while your employees are working. This will result in a fair workplace, providing a safe environment for your employees to do their work. For this, you will need employment law training. Ashton College has employment law courses that cover the regions of Alberta and British Columbia. 

3) Diversity and Inclusion 

As your company begins to gather new employees, Diversity and Inclusion has never been more important in the modern workplace. By obtaining a diversity and inclusion training certificate, you can help make everyone in the company more aware of current ongoing issues including, but not limited to, race, gender, sexual orientation, and religion. Additionally, it helps with making the workplace more welcoming and will result in better company culture, productivity, and teamwork. 

4) Conflict Resolution 

As your company grows in numbers, you are bound to hire people who may not agree with one another. That’s where conflict happens, and it could spawn in a number of ways. They could come from a disagreement in ideas to non-constructive conflicts such as ad hominem attacks. When you achieve a conflict resolution certificate, you can solve conflicts in the most effective way possible and even prevent conflicts from happening in the first place. This will lead to a healthier work environment that includes better workflow and employee satisfaction. 

5) Mediation  

While Conflict Resolution is a broader term, Mediation is more specific. The mediator functions as a third-party individual who helps the sides that are in dispute come to an agreement on their own. As the mediator, you never take sides, look at things objectively, and help keep the discussion away from distractions. To become a credible mediator, you need to undergo mediation certification. Once you are certified, you will be able to help disputing parties understand and come to a conclusion all on their own. This leads to making them feel more satisfied with the outcome and are likely to not come across the same problem again.  

Want to get started? 

Those are the basics of what every small business owner should know and why these facets of Human Resources are needed in an aspiring company. If you want to start implementing this knowledge into your own workspace, don’t hesitate and get the certifications and training necessary to grow your business! 


Written by Adam Rosman

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